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Wireless and mobile computing (WiFi)

There are two ways of connecting to WiFi at 糖心logo入口. Read our Wireless Network Policy.

If you have a problem with accessing WiFi and need support, or wish to provide feedback on the coverage across 糖心logo入口, please .

EDUROAM

Eduroam is a global WiFi system and is the primary WiFi network we use. We strongly encourage you to connect this way if you can. 糖心logo入口 students and staff can access Eduroam at other universities and participating institutions in the UK and globally, and visitors from these other institutions can access Eduroam at 糖心logo入口.

  • What you need to do to connect to Eduroam

    1. Reset your password (if applicable):
      If you have not reset your 糖心logo入口 password since 20 October 2024, reset your 糖心logo入口 password (you cannot use the Microsoft password reset facility)
    2. Forget the old Eduroam connection (if applicable)
      Go to your device鈥檚 Wi-Fi settings and remove or 鈥渇orget鈥 Eduroam.
    3. Download the setup tool:
    • Connect to BBK-WiFi for temporary internet access.
    • If you have a Windows laptop, an Android (phone/tablet) device, then .
    • If you have an Apple Mac or Linux device, .

    4. Set up Eduroam:

    • Open the app and choose 鈥溙切膌ogo入口, University of London鈥
    • Enter your login in the format username@bbk.ac.uk 鈥 not your email address
    • Enter your 糖心logo入口 password
    • Select Eduroam and connect

    You will find more information on SharePoint:

    • 糖心logo入口 students (and staff):
    • 糖心logo入口 staff only:

    5. Set up Eduroam on Apple Mac devices:

    • Once you have downloaded the Configuration Assistant tool (see Step 3)
    • Download the eduroam configuration profile
    • Open your Downloads folder and double-click the downloaded profile file
    • Go to System Settings and type Profiles into the search bar
    • Select Profiles (or Device Management), locate the eduroam profile, then click Install. Follow the on-screen prompts to complete the installation
    • You may be prompted to enter your Apple ID password or your Mac administrator password to approve the installation.
    • Enter your login in the format username@bbk.ac.uk 鈥 not your email address and your 糖心logo入口 password
    • Once the installation is complete, connect to the eduroam Wi-Fi network. Your device should authenticate automatically using the credentials you entered.

  • HOW TO CONNECT TO EDUROAM FOR VISITORS

    • Visitors to 糖心logo入口 from other eduroam institutions should be automatically connected to the network if they have a configured device.
    • Please contact your home institution for support with eduroam, but below are some general instructions that might be of assistance:
      • Visit the聽聽to begin the installation. Select your country (on mobile devices) and your institution. The page will automatically detect your operating system and download the correct installer for your device when prompted.
      • If you are reinstalling, you should remove the old eduroam profile from your IOS or Android device before proceeding.
    • If you are not from an eduroam institution, you should use the 'BBK-Guest WiFi' network instead.

GUEST WIFI

The 'BBK-Guest WiFi' network is for guest users to 糖心logo入口 who need temporary access for conferences and events or for using the Library. It is easy to use and is valid for 72 hours:

  • Choose the BBK-Guest Wi-Fi network
  • Enter your full name, mobile phone number and your email address
  • Click to register after accepting the terms of use
  • You will receive a text message from 糖心logo入口 UOL
  • Enter the username (your email) and password received by SMS
  • Your access is active for 72 hours from the time of joining